Thank you for shopping at Berlin Vogue. We want you to love your purchase, but if something isn’t right, we’re here to help.
Return Period
- You may request a return within 30 days from the date your order is delivered.
Return Conditions
To be eligible for a return:
- Item must be unused, unworn, and in original condition
- Tags, packaging, and accessories must be intact
- Item must not show signs of wear, damage, or modification
Non-Returnable Items
- Sale or discounted items
- Gift cards
- Items marked as “Final Sale”
- Used or damaged products
Return Approval
- Once we receive and inspect your returned item, we will notify you by email.
- If approved, you can choose:
- Exchange
- Store credit
- Refund (according to our Refund Policy)
Damaged / Wrong Items
If you received a damaged, defective, or incorrect product:
- Contact us within 48 hours
- Provide photos of the issue
We will arrange a replacement or refund with no extra cost to you.
Return Shipping
- Customers are responsible for return shipping costs unless the product was damaged, defective, or incorrect.
How to Request a Return
Please contact us with:
- Order number
- Full name
- Reason for return
- Photos (if product is damaged or wrong)
Berlin Vogue – Support Team
Email: support@berlinvogue.store
Website: https://berlinvogue.store/
Contact Information
Berlin Vogue
Business Hour : Monday to Friday 9am to 5pm
Business Email : support@berlinvogue.store
Address : 28 Besecar Ave, Gedling, Nottingham NG4 4DL, UK